NCERT Class 10 Social science( Economic Part) free pdf download,

Social Science class 10 CBSE text book

Economic Part

Consumer Right

This chapter proposes to discuss the issue of

consumer rights within the context of the ways

markets operate in our country. There are many

aspects of unequal situations in a market and

poor enforcement of rules and regulations. Hence,

there is a need to sensitise learners and encourage

them to participate in the consumer movement.

This chapter provides case histories – how some

consumers were exploited in a real life situation

and how legal institutions helped consumers in

getting compensated and in upholding their rights

as consumers. The case histories would enable

the students to link these narratives to their life

experiences. We have to enable students to

understand that the awareness of being a well-

informed consumer arose out of consumer

movement and active participation of people

through their struggles over a long period. This

chapter also provides details of a few

organisations helping consumers in different

ways. Finally it ends with some critical issues of

the consumer movement in India.

Aspects of Teaching / Sources of Information

This chapter has questions, case studies and

activities. It would be preferred that students

discuss these in groups orally. Some of these

could be answered in writing individually.

While carrying out each activity you could

start with a brainstorming session about the

activity. Similarly there are many opportunities

for role-play in this chapter and this could be a

useful way to share their experiences and

understand the issues at a deeper level. Making

posters collectively is another way to think about

these issues. This lesson contains activities,

which require visits – visit to consumer

protection councils, consumer organisations,

consumer court, retail shops, market places, etc.

Organise the visits to maximise learners’

experience. Have a discussion with them about

the purpose of the visit, things they need to do

beforehand and things that need to be collected

and the task (report/ project / article, etc.) they

would carry out after the visit. As part of this

chapter, the learners may do letter-writing and

speaking activities. We may have to be sensitive

to the language aspect of exercises.

This chapter contains materials collected

from authenticated websites, books, newspapers

and magazines. For example, http://

www.mca.gov.in is a website of Central

Government Ministry of Consumer Affairs.

Another website www.cuts-international.org is the

website of a consumer organisation working in

India for more than 20 years. It publishes a

variety of materials to create consumer

awareness in India. They need to be shared

among learners so that they can also collect

materials as part of their activities. For example,

case histories were taken from newspaper

clippings and consumers who fought in

consumer courts. Let learners collect and read

such materials from different sources: consumer

protection councils, consumer courts and

internet.

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